Family Moving & Storage Customer Testimonials

Folks I am writing to tell you that Family Moving & Storage is wonderful! The staff is professional and courteous and answered all my questions in a timely manner! A big shout out to Christina, the Office Manager who made sure the crew was there and ready to go! I highly recommend them to anyone looking for an honest, upfront moving company. Some say what's in a name? Well, Family Moving treats you like "Family" and that is all you can ask especially in business! Thank You Family as Tony the Tiger would say, you are Great!!!

I have used Gabe and his team at Family Moving on 3 occasions already and will not even use someone else in the area.
The team is professional, personable and extremely efficient.

Don A.
Port St. Lucie, FL


2/13/2023
After reading their advertisement in my church bulletin, I spoke with Gabe,Jr. and he responded to my home and gave me an estimate. After comparing his quote with two other firms, I hired Family Moving and Storage for a local move.
The three man crew arrived on time, presented the appropriate paperwork and began a very professional preparation of the items to be moved. The entire job was accomplished without any damage or incidents and less than the original estimated time line.
I have moved six times and I rate this company as the best in professionalism and customer service in executing a move. I recommend their services.

Moving is a very stressful extended period of time, yet my experience with the Family Moving company was so positive an experience that I cannot speak highly enough for the men who did the job. Every member of the team was polite, thoughtful, and extremely helpful. They work together like clockwork, sharing ideas and carefully listening to each other. I was so impressed with the two days that they worked diligently preparing for my move that I am looking forward to when they move me into my new home.

Scheduled family moving for my move , The three men that showed up did a outstanding job, They were professional, efficient, personable and my dog Rufus 🐶 really liked them all , I would definitely recommend this company ,,,
Awesome job !!!

Best customer service I could of hoped for. Organizing a move from out of state was a challenge and they made it so easy. In addition we experienced a number of moving day changes, and they responded with understanding and solutions.
Thank you for your kindness and willingness to work with me and my family.
Highly recommend your family business.

Great job, third time using you!

Recently used Family Moving & Storage and found them to be flexible and able to cover my needs when I had a date change on my POD delivery. We also had a pen my son had received as an award returned to us personally by Nicolle. Drove it out to the house and dropped it off. That's going beyond expected customer service.

Thank you for the move. Your guys were great. Fast and courteous customer service!

Loved these gentlemen!

Overall, the move went great. The men were very professional and thorough we were quite satisfied!

Very professional, responded quickly, thorough estimate that was correct. Suggested 3 men which was the right decision to get the move completed. Men arrived on time, friendly and worked hard thru the hot weather to finish earlier than planned. 10 stars!!

I hired Family Moving and Storage to move some items from my mother's house to a storage unit. I am located in another state, but they were great to deal with over the phone. They were professional and efficient on the job, and actually got us into their schedule on very short notice. It was nice to feel like my mom was taken care of, even without me being there in person.

Great, pleasant attitudes

★ ★ ★ ★ ★ 5.0 | 03/20/2019 Home Advisor Review
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Ramona G. in Micco, FL
Project: Find Moving Services - Local (Within State)
We couldn't have been more impressed with the three men who moved our large pieces of furniture into storage. They were fast, efficient and funny! From my initial contact with the company, through the move and follow up everyone was helpful, polite and informative. They called to confirm the move, called when the truck was on its way (giving us time to move smaller items into our storage unit) and emailed a follow up. This company is as good as the reviews say they are. I would highly recommend them!

5.0 star rating 3/16/2019
First to Review
These people are the best! I had to arrange a move, but forgot to ask about packing all furniture, clothing knick-nacks, you name it - for my senior parents. I had the actual moving all arranged with another mover but it was almost Labor Day weekend and I did not know how we would get my parents two bedroom home packed.

Thank god for Frank and his team, who were amazing. They came to my parents' house before the move to do a fair assessment of the time and cost and give me a quote and then showed up on time the day before the move and got them packed promptly and courteously.

They were so honest and fair about the cost up front. This was a necessary service for my parents, who are not in the best health and thought they were going to pack themselves - no way was that happening!

I will call on Family Moving again and again if I need it. Wish I could give 10 stars.

: Family Movers were always timely, courteous, and efficient.

O.J., Dominic, and Chris did a GREAT job on 3/5/19. They showed up within the specified window of time. They were very courteous, professional, and efficient. They were also patient with a moment or two of indecision as to where furniture was going in our new home. I will recommend your company to anyone I know who needs a move. Very well done from start to finish.

Gabriel was extremely caring and kept in touch with me every step of the way before my move. He even called me the day after my move to see how I was doing. The team of Juan, Luis and Dominic worked very diligently, did not waste my time and took great care with my items. I chose Family Moving & Storage because they offered storage and my new home will not be completed for another 3 months. I'm glad I chose them for their great customer service from the owners to the professional moving team. They arrived on time, completed loading and worked very hard in the rain. It's rare to encounter great customer service in today's world and this team excelled.

They moved my stuff across town. They were prompt, polite, efficient, caring of my possessions, and came in under estimate. I recommend them and will use them again, if the need arises. The lead man, Juan, was very professional and a nice guy.

Subject: Great experience

Thank you Gabriel to your team who moved us on Monday from Cape Canaveral to Melbourne. All three of the gentlemen were polite, efficient, caring with our items and hard working. We have moved many many times, across state lines and internationally even. This was definitely a great crew!

Excellent service!! The 3 guys who packed & moved my parents were courteous, polite, accommodating, helpful & all around nice guys. They did every & any thing asked of them by me or my parents. They packed all with care & concern for their belongings & helped us set up their new apt, with changes made without any complaint. I will definitely use Family Moving again. Excellent service, excellent work & excellent employees. Thank you.

★ ★ ★ ★ ★ 5.0 | 07/27/2018 HomeAdvisor
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Marie S. in Satellite Beach, FL
Project: Find Moving Services - Local (Within State)
Everyone was so helpful from start to finish, I would highly recommend them. Gabe, Frank, George, Juan and Louis were all just wonderful people, they explained everything and I have to give to George as I had told him the most important thing for me was my step stool as I am so short and he brought it off the truck and to me the minute they started to move in.

It is hard to say what needs to be said in 250 words. I had a simple but hard move of one king (two twin xl) adjustable bed frames which are very heavy and unbalanced along with a very heavy and awkwardly balanced head board. The move was set up one day in advance. The items need to be transported about 9 miles from my garage to my condo. Two guys handled it beautifully. They were on time, professional, strong and very careful. I asked them for business cards as I plan to promote them to anyone I know needing to move.

This was a great experience. The movers were helpful and even though we had to move some heavy furniture up a flight of stairs they did a great job with no complaints.

"I just wanted to follow up in regards to my move on Saturday,6/06/2018 . I'm quite pleased with the service provided by the movers that were sent to my house to assist in my move. Not only were the friendly they were quite efficient. Although I did end up paying more than I anticipated it was so worth it.
I will be referring your company to anyone I know who is moving with praise.

Tracey O'Brien
Melbourne, FL

Excellent!!!!
OJ, Dino, and Andre did an excellent job. Although we only moved a local move it was good and timely.

From the first phone call to them, I knew they were the people to do the job for me. This moving company was on time, efficient, and friendly. They completed my job in three hours without any damage and smiling the entire time. Three men made the difference, and not being charged large travel time was great. I made sure they were tipped well! I would recommend them to everyone.

Karen Jonatis
Viera, FL
June 19, 2018

Family Moving and Storage is just Amazing! From the moment Gabriel came to my home and gave me a price, I knew they were the ones for me. I changed my moving day several times and there was no problem! When my moving day finally came, they showed up on time as promised and began to pack me up. The 3 men stayed almost 7 hours packing boxes. They came back the next day and started to load my belongings on the truck. About half way through, Gabriel came out and greeted me. He was just checking in and wound up staying the entire rest of move. Then to my surprise, another gentleman named Frank came out and help the rest of way, too. That was so nice of them. They really do make you feel like Family.
They finished up about 8:30 that night and charge me what they said they were. God bless Family moving and storage. Thank you!

3 young men, (I'm sorry, I don't remember their names) arrived promptly at 8:00 am as scheduled. They were in company t-shirts, all well groomed. They were efficient, very polite and energetic. They were very professional and eager to do whatever I needed. The truck was clean and looked to be newer and well taken care of. All these things matter and I am very pleased that Family Moving and Storage lives up to all this.

Sincerely, Alice O'Meara

We called short notice to schedule our move. It was a local move and they were able to give us a fair price and schedule us with a weeks notice. They were right on time. Professional and courteous
I would recommend them to anyone. Great stress fee move!

From the first call I felt at ease with family moving. I spoke to frank and he explained how everything would go and believe it or not that is exactly how things went on moving day. When the movers showed up they were on time and wrapped my furniture so it was protected. The movers took extreme care with my items and I really appreciate that. The movers worked fast and efficient. Thank you Family Moving.

3 young men, (I'm sorry, I don't remember their names) arrived promptly at 8:00 am as scheduled. They were in company t-shirts, all well groomed. They were efficient, very polite and energetic. They were very professional and eager to do whatever I needed. The truck was clean and looked to be newer and well taken care of. All these things matter and I am very pleased that Family Moving and Storage lives up to all this.

Sincerely, Alice O'Meara

From the first call I felt at ease with family moving. I spoke to frank and he explained how everything would go and believe it or not that is exactly how things went on moving day. When the movers showed up they were on time and wrapped my furniture so it was protected. The movers took extreme care with my items and I really appreciate that. The movers worked fast and efficient. Thank you Family Moving.

We called short notice to schedule our move. It was a local move and they were able to give us a fair price and schedule us with a weeks notice. They were right on time. Professional and courteous
I would recommend them to anyone. Great stress fee move!

Javier and his crew were FANTASTIC. I don't think I've ever said that about a moving crew before. These guys were practically magic. I don't know how they pulled this off, but they managed to move all kinds of stuff into ALL THREE floors of this house, up and down these really windy and narrow corridors, and they didn't put a single mark on a single wall. That's why we called them back a couple of weeks later to get our stuff out of storage. They really treat you like one of the Family! Once again, they were great. I can't understate that three-story issue. These guys had to move a lot of heavy stuff to the top floors, without use of an elevator, and they were absolutely pleasant, absolutely game, and absolutely professional. I didn't hear a single moan or complaint. Everything they packed for us was also very well done. Not a single casualty so far.
That's a first for any move I've ever had! I hope Javier and his crew are available there forever, because I would never use anybody else.Thanks a lot Family moving and storage!!!

Your guys were terrific and we really appreciated the courtesy of calling us in the morning and giving us the option of switching the move from the late afternoon to 11 in the morning. They were extremely efficient, the job was completed in 2 1/2 hours, and the move came in exactly on budget! Usually people talk about moves being a nightmare, but my move went so smoothly that we were able to go out to dinner and a movie the evening of moving day - thanks!

Family moving moved from 3 bedroom house to 4 bedroom house 17 miles away. What a great company! their website made the estimation easy. they contacted me right away with specifics. they were knowledgeable and professional. they delivered plenty of boxes and packing material, and I only paid for what I used. the crew (4 men) was on time, worked extremely hard, and was very organized. they started to work immediately upon arrival. I had to ask them to stop for lunch, which they did after working 6 hours. they packed everything that we hadn't already packed, and wrapped all furniture. only one bookcase sustained minor damage, which they repaired on the spot. no damage to either house.They took it apart and wrapped the pieces, and had no trouble moving it out or in. The move took 9 hours, with a total cost around $2400, which is a little less than I expected. I tipped $300. would definitely hire them again.